Food Counter Service Associate
Location: Santa Cruz
Employment Type: Full-Time or Part-Time
About CARNE
At CARNE, great food is about more than what’s on the plate. It’s about craftsmanship, hospitality, and a deep respect for the people, producers, and traditions behind every ingredient. Located in Santa Cruz, CARNE is a butcher shop, local marketplace, and eatery built around an unwavering commitment to quality. We source premium meats from some of the finest ranches and fisheries in the country and honor the principles of whole-animal butchery, responsible sourcing, and timeless culinary techniques.
Our eatery brings these ingredients to life through elevated barbecue and steakhouse-inspired cuisine, alongside a hot bar featuring thoughtfully prepared meals made fresh each day. Our marketplace serves as a neighborhood gathering place, offering a curated selection of local goods, artisanal cheeses, fresh produce, specialty ingredients, and everything needed to create memorable meals at home. At CARNE, excellence is the standard. We take pride in every detail, from the products we source to the experiences we create. We are looking for team members who share our passion for quality, hard work, and serving the community with genuine care.
Role Summary
The Food Counter Service Associate is responsible for creating an exceptional guest experience at CARNE's hot food counter. This position serves as the bridge between our kitchen and customers, ensuring food is presented beautifully, maintained to the highest standards, and served with friendly, knowledgeable hospitality.
The ideal candidate enjoys interacting with people, takes pride in food presentation, and thrives in a fast-paced environment where attention to detail and customer service are equally important.
Key Responsibilities
- Greet guests and provide friendly, attentive customer service.
- Serve customers from the hot food bar and prepared foods counter.
- Maintain attractive and well-stocked food displays throughout service.
- Monitor food quality, freshness, temperatures, and presentation.
- Replenish hot bar items and communicate restocking needs to kitchen staff.
- Answer questions about menu items, ingredients, preparation methods, and daily specials.
- Package takeout orders and assist customers with meal selections.
- Maintain cleanliness and organization of all service areas.
- Follow food safety, sanitation, and health department standards.
- Assist with opening, closing, and daily cleaning procedures.
- Support marketplace and front-of-house operations as needed.
Qualifications and Requirements
- Previous food service, deli, restaurant, catering, or hospitality experience preferred.
- Strong customer service and communication skills.
- Friendly, outgoing, and professional demeanor.
- Ability to work efficiently during busy service periods.
- Strong attention to cleanliness and food presentation.
- Ability to stand for extended periods and lift up to 30 pounds.
- Food Handler Certification required or ability to obtain upon hire.
- Availability to work weekends, evenings, and holidays.
Compensation and Benefits
- Competitive hourly wage based on experience.
- Employee meal and marketplace discounts.
- Opportunities for advancement and cross-training.
- Ongoing product and food education.
- Positive, team-oriented workplace culture.
- Flexible scheduling options.
To apply, send your resume and cover letter to jobs@carnesantacruz.com
